Frequently Asked Questions

 

Business Contact Information

Legal business name: ATTIRE ALLEY LLC

Business, shipping, and return address: 720 S Howell Ave, West Plains, MO 65775-3750, United States

Customer support email: support@attirealleyhome.com

Where do you ship? We ship only within the United States. We currently do not ship internationally, to U.S. territories, Armed Forces addresses, or P.O. boxes.

Is shipping free? Standard shipping is free for eligible orders delivered within our supported U.S. delivery area. The delivery options available for an item are shown at checkout.

When will my order arrive? Orders generally require 1 to 3 business days to prepare, followed by an estimated 5 to 12 business days in transit. These are estimates, not guaranteed delivery dates. See our Shipping Policy for details.

Can I return an item? Eligible items may be returned within 30 calendar days after delivery. We provide return shipping for eligible returns. Please contact us before sending an item back so we can provide instructions and, when applicable, a prepaid return label.

When will I receive my refund? After an eligible return is received and inspected, we issue the refund within 7 business days. Your bank or card issuer may need additional time to post it.

Can I change or cancel my order? Contact us as soon as possible. We will try to help before the order enters fulfillment, but changes and cancellations cannot be guaranteed once preparation or shipment has begun.

Do products require assembly? Some products may require assembly. Each product page identifies the included components, assembly information, and dimensions available for that item.

Can I visit your address or pick up my order? No. Our address is used for business correspondence, shipping, and returns; it is not a public showroom or pickup location.